$ cat about.md
About

Hi, I'm George. I live in Athens, and I have spent 13+ years in SaaS customer support and customer experience, mostly in the WordPress world. Today I lead customer experience and quality at WP Media.
Support is a strange vantage point. You spend your days at the exact spot where a product meets a real person on a bad afternoon, and you see every gap: the missing setting, the confusing screen, the email thread that asks for a PHP version for the fourth time.
So I started filling those gaps myself, in my own time. A plugin here, a web app there, a private dashboard when I got tired of guessing how many people visit my sites.
What this blog is
Every project I build gets at least one post here. Not a press release. The honest version: why it exists, what I wanted from it, what I got wrong, and what I'd do next.
Some rules I keep
- People stay in charge. AI drafts and suggests. People decide.
- Privacy by default. Your data stays yours, and where I can manage it, stays on your device.
- Free and open where it makes sense. Most of what I build is free, with the source on GitHub.
- No tracking games. This blog counts visits anonymously and sets no cookies.
Elsewhere
- My portfolio and CV: george-stathopoulos.github.io
- Code: github.com/george-stathopoulos
- Work: LinkedIn
Opinions here are mine, not my employer's.